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FAQs
Frequently Asked Questions
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Any person or indivudual over the age of 18.
To join as a Customer. Option 1. Register online and complete the process on the website, you need to have a mobile phone with you Option 2. Visit any of our branches and ask of our consultant to help you with registration. All personal information is treated with confidentiality and will only be used for personal customer transactional purposes.
You can do the following at any of our branches or online through our website: 1. Make a payment. 2. View Statement. 3. Update your account and personal information. Option 1. Locate your nearest merchant here https://mysmartcash.tech/home/merchantlocator Option 2. Search a merchant from the list here https://mysmartcash.tech/member/merchantpartners At our branches, you will see a our Signage At our branches, you will see a our Signage
Yes, we have different payment methods available.
No, you Do not need to have a bank account to be a Customer
No, you Do not need to have a smartphone to be a Customer as you are able to transact and manage all your payments at any of our branches.
No, there are no fees to be a Customer on this platform.
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